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Care Manager, MSW – ED - Care Management – East Orlando in Orlando, FL at AdventHealth

Date Posted: 1/14/2019

Job Snapshot

  • Job Schedule
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Function
    Social Worker
  • Travel
  • Shift
  • Application Zone
    2-Legacy System
  • Organization
    AdventHealth East Orlando

Job Description

Care Manager, MSW – ED - Care Management – East Orlando

East Orlando seeks to hire a Care Manager, MSW who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

AdventHealth East Orlando, a 265-bed community hospital, has been serving East Orlando residents since 1941 as an innovative local leader that fills a vital need in a fast-growing area. A recent 200,000 square-foot expansion project upgraded the hospital to 265 beds, with a spacious patient tower and 80 new private rooms designed to enhance the holistic care experience.

Department Profile:

The Care Management Department is located in every campus throughout the AdventHealth system. Our objective is to create a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for services to meet an individuals and family’s comprehensive needs. Care Management is an integrated department with physicians, clinical/nursing teams, ancillary departments and the revenue cycle teams. Care management meets the needs of our patients, families and significant others throughout the care continuum including the post-discharge needs.

Work Hours/Shifts:

Rotating Days; 7:00am - 7:30pm

Job Summary:

Under the general supervision of the Director and/or Manager, in collaboration with the ED RN Care Manager, the ED MSW Care Manager works with the patient/family, physicians, interdisciplinary team and external agencies. The ED MSW Care Manager utilizes expertise in patient/family assessment to assist in creating a discharge plan. As needed the ED MSW Care Manager, is responsible for collaborating with the ED health care team to initiate and facilitate the discharge plan. The ED MSW Care Manager actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Master of Social Work
  • Ability to communicate effectively with diverse populations
  • Ability to function in a stressful and fast-paced environment
  • Interpersonal skills that promote teamwork
  • Critical thinking and problem-solving skills
  • Knowledge of and ability to utilize in-house and external resources
  • Flexibility in prioritization
  • Ability to multitask
  • Ability to analyze complex interpersonal dynamics in brief time
  • Effective organizational skills
  • Significant knowledge and understanding of availability of community and post-acute resources
  • Proficiency in the daily use of standard office equipment such as computer, phone, fax, pager, copier etc. and skill in utilizing Microsoft Word and Outlook tools
  • Acute care hospital experience (Preferred)

Licensure, Certification, or Registration Required:

  • None
  • Clear/Active Licensed Clinical Social Worker (Preferred)
  • Case Management certification - ACM (Accredited Case Manager), CCM (certified Case Manager) (Preferred)

Job Responsibilities:

Demonstrates through behavior AdventHealth’s core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program

  • Collaborates with the interdisciplinary team in the ED for post-discharge arrangements and will work with external entities to obtain and negotiate resources to meet patient needs, as necessary
  • Interviews patients/families to complete an initial discharge assessment and to evaluate current support systems available to the patient and family, when patients are referred by the ED clinical staff.
  • Applies knowledge of community resources to the development of an appropriate discharge plan.
  • Utilizes information obtained from information systems, along with professional judgment, to help identify patients for further screening of potential discharge needs, if available and appropriate.)
  • Appropriately prioritizes cases according to assessed needs, per Care Management Department policy
  • Facilitates the discharge plan for patients with post-care needs, including but not limited to, home health, DME, ALF, or transfers to SNF.
  • Provides education to patients/families/caregivers regarding community resource options.
  • Serves as a field instructor for social work students, when needed.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Care Manager, MSW opportunity with East Orlando and apply online today.

Job Keywords:

Case Manager, East Orlando, Social Worker, MSW

Position Location:  East Orlando
Job:  Social Worker
Organization:  AdventHealth Central Florida
Primary Location:  US-FL-Orlando
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Master's Degree
Travel:  No
Job Posting:  Jan 11, 2019, 8:59:19 AM

Location | Organization | Category | Job Function