Patient Access Coordinator Advanced Lung Disease Orlando FT Days at AdventHealth

Date Posted: 1/8/2021

Job Snapshot

  • Job Schedule
  • Location:
    Orlando, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Physician Services
  • Travel
  • Shift
    1 - Day
  • Organization
    AdventHealth Medical Group Central FL

Job Description



Patient Access Coordinator - AdventHealth Medical Group

Location Address: 2501 N Orange Ave, Ste 402, Orlando, FL 32804

Top Reasons To Work At AdventHealth Medical Group

  • Faith based & mission driven organization
  • Central Florida’s premier multi-specialty medical group
  • Comprehensive Employee Benefits such as Educational Reimbursement
  • CREATION Health employee wellness and lifestyle programs
  • Positive working climate to support a work life balance
Work Hours/Shift: Monday-Friday 8am-5pm

You Will Be Responsible For:
  • Creates patient accounts in an accurate and timely manner, ensuring patient demographics and account information is appropriate for patient account type as determined by patient’s visit, as directed
  • Ensures all financial assessments are clear, updated on account and thorough to ensure expeditious billing of patient accounts
  • Pre-certifies applicable patient accounts under responsibility in a timely manner. Uses utmost caution that authorizations are correct and documents the most accurate benefits possible
  • Maintains a current and thorough knowledge of utilizing online eligibility and pre-certification tools made available in order to provide consistent service to patients and clinical partners
  • Monitors e-mail inbox & faxes, and responds to phone calls, researching questions, patient account requests, pre-certification issues, and other related account documentation while responding within defined time frames
  • Screen patients who may be Medicaid eligible and direct them (or family members) to proper agencies to acquire Medicaid and/or charity

What You Will Need:
  • High School graduate or equivalent
  • One year of hospital patient access or medical office experience
  • ICD-10 experience, Coding experience - preferred
  • Uses discretion when discussing personnel/patient related issues that are confidential in nature
  • Responsive to ever-changing matrix of practice needs and acts accordingly
  • Self-motivator
  • Fluency in Spanish preferred
  • Capable of communicating professionally and effectively in English, both verbally and in writing
Job Summary:

The Patient Access Coordinator, under close supervision, is responsible for facilitating communication between the patient, insurance plans, physicians and practice. Is responsible for patient accounts, creating and performing updates in a timely manner as outlined by department guidelines and leadership, and adheres to all pertinent rules & regulations for all applicable local, state and federal agencies and accrediting bodies.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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