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Patient Scheduler Full Time Day in Orange City, FL at Adventist Health System

Date Posted: 11/30/2018

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Function
    Patient Financial Services
  • Travel
  • Shift
    1 - Day
  • AHS Zone
    1-Shared Services
  • Organization
    Florida Hospital Fish Memorial

Job Description


Work Hours/Shifts

Full Time, Days
Florida Hospital Fish Memorial

For a young hospital built in 1994, Florida Hospital Fish Memorial has a long history dating back to 1952. Beginning as a humble, 50 bed facility more than six decades ago, we’ve grown to become one of Volusia County’s most comprehensive and trusted healthcare resources. With Florida Hospital's tremendous resources and expertise, our community hospital has continued to thrive due to constantly improving advanced medical technologies and experienced clinical talent.

Through our dedication to excellence we have been recognized as Orlando Sentinel’s "Top 100 Companies for Working Families" for 9 consecutive years. We also received the Performance Achievement Award from the Medicare Quality Improvement Organization of Florida, as well as, the 24th Annual Commissioner’s Business Recognition Award from the Florida Educational Foundation and Florida Department of Education.

As a member of Adventist Health System, Florida Hospital Fish Memorialoperates as a not-for-profit organization focused on improving the health of the community it serves. This is a direct reflection of our mission to extend the healing ministry of Christ with skill and compassion." Best of all, it’s just a short trip from some of Florida’s most exciting attractions—and minutes from the beaches in Daytona!


You will be responsible for:

  • Schedules OP Ancillary diagnostic testing; radiology/cardiology per physician order.
  • Answers the dedicated phone line for Centralized Scheduling.
  • Processes all referring physician faxes
  • Returns all voice mail calls within 24 hours
  • Urgent calls and faxes handled immediately with the direction of Physicians, clinical staff, or office manager.
  • Ensures all patients are scheduled at the next available appointment or at the patient’s convenience.
  • Accurately assembles all patient information gathered from the patient or referring physician to ensure the Pre-registration function occurs in a timely efficient manner.
  • Reviews all orders for medical necessity and radiology protocol to ensure accuracy in the appointment.
  • Ensures all patient instructions and preparations are reviewed and noted in the appointment for the physician, radiology department and/or patient.
  • Ensures a positive relationship with physicians and physician’s office staff to increase physician satisfaction and referrals.
  • Maintains a high level of OP Ancillary department knowledge: Neurosurgery, Radiology, and Cardiology to complete the scheduling process in a timely and effective manner.

What will you need?

  • Two years previous experience in hospital scheduling or physician office scheduling preferred. 
  • Computer experience required.
  • Excellent customer service and communication skills required.
  • Good knowledge of medical terminology required.
  • Requires a high school diploma or GED.
  • Previous OP Ancillary scheduling preferred
  • Knowledgeable in terminology of radiology and cardiology diagnostic testing preferred.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function